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The need for well trained, educated and developed individuals in the tourism industry is the focus of this
award. The judges will consider the extent to which you have taken practical steps to develop the
human resource component of your business, specifically the efforts that have been made in excess of
any national minimum standards or guidelines. Your entry should provide details on:
- the range and extent of your training and development programmes, with specific reference
to skills development;
- the extent to which you are contributing to the further education of your personnel;
- what your business has done to provide learning and educational opportunities for your staff
and their immediate families;
- how you recognise and reward initiative and commitment by personnel;
- the degree to which you have created opportunities for advancement and career
development across all levels of employment.
In all categories, it is important to remember to consider the following points.
- All entries should reflect the activities of your business and your achievements over the
period July 2010 to June 2011. Where your entry is based on activities before this period,
you will need to demonstrate that the achievements in that period have been sustained
by providing relevant supporting documentation or data.
- Your entry should be factual and supported wherever necessary by documented proof of
any claims that may be made in categories where the award is based on performance.
- Include whatever information you believe will aid in demonstrating your achievements, but
beware of overstating the case.
- The data or information must be relevant to the period for which the entry has been
submitted. Outdated supporting information will not be accepted.
- Keep your entry concise and to the point. Limit your submission to 1500 words per
category and highlight information on your performance or achievements as this makes your
entry stand out for the judges and creates a better chance than those that have hidden this
information in unnecessary commentary.
- Ensure that all necessary supporting information is included in your entry submission, and
- Remember that the judges are looking for results and not window-dressing or PR campaigns.
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